Ideally, we recommend trying to connect using at least OpenVPN, then IKEv2, or WireGuard, but if you donвЂ™t have those, just choose a few options from your appвЂ™s list. If your app has some (and not all) you might see options like OpenVPN (maybe with UDP or TCP variants), WireGuard, IKEv2, L2TP, and more. Open your appвЂ™s settings panel and look for protocol-related settings. Your VPNвЂ™s protocol defines how it connects to servers, and some protocols are more reliable than others. Search your VPNвЂ™s location list and try connecting from another location.

And even if the server is running, it may be so overwhelmed with other users that it blocks further connections. VPNs often have thousands of servers, so chances are your preferred choice of your app isnвЂ™t available right now. So restart your device, maybe your router, then open a browser, visit a few websites, collect email if you have a separate email app, stream Netflix, and just spend a few Minutes to confirm that everything looks normal. Sounds obvious, but itвЂ™s a good idea to rule out basic issues before messing around with VPN or device settings.

The first step in diagnosing why your VPN wonвЂ™t connect is to make sure your internet connection is working properly.

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